What we do

What we do

A speech pathologist (also known as a speech language pathologist) is trained to assess and treat a range of communication and swallowing problems that can occur across the lifespan.

Prior to your appointment you may be asked a range of questions and/or asked to fill out a range of questionnaires so we can plan the most appropriate assessment for you. We will also send you information and resources to access telehealth services if you choose.

In the assessment you will be asked about your symptoms, past history of the problem and what, if any, other assessments or treatments you have had. We will conduct a range of assessments so we can diagnose your difficulty and establish a baseline for future comparisons and outcome measurement. We will then discuss and trial different treatment options with you.

At the end of the session you will be given a recommendation for treatment and home practice activities to start the treatment process. You may also be recommended to see an ENT or other medical specialist to gain more information for treatment planning or determine a medical diagnosis of your problem.

Throughout your therapy journey, we will regularly assess your progress towards your goals. A final review or discharge session is arranged when you feel you have met your goals and/or achieved the best outcome for your individual circumstances.

At all times in the assessment and treatment process, we communicate with you and involve any other relevant parties as needed, including your doctors and other relevant professionals to provide you with holistic, evidence-based care.

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Payments & Rebates


Payment is due at the time of consult either via MasterCard, Visa and cash or bank transfer by prior arrangement. All of our clinicians are registered Medicare Providers and therefore automatically approved with all Private Health funds. Rebates may be available through the following ways:


Our Team

Alisa Hawkins

Senior Speech Pathologist/ Operations Manager

Alisa is a Certified Practising Speech Pathologist with a Masters in Speech Language Pathology from ...

A/Prof Cate Madill

Principal Speech Pathologist/ Director

Cate has worked as a voice trainer, Certified Practising Speech Pathologist, and voice therapist for...

Bec Turner

Practice Manager

Bec started her working life in the insurance industry with her father. She then moved to QBE Insura...



We have been offering speech therapy via telehealth for many years to clients who have not been able to come into our office. This option allows you to enjoy the benefits of having therapy conducted in your own space, either at home or at work. If at all possible it is preferable for voice clients to have their initial session conducted face to face and you can discuss moving to telehealth with your clinician during this first session.

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  • Westmead
  • St Leonards
  • Ultimo
  • Hornsby
WE ALSO PROVIDE SERVICEs online via telehealth

Contact Us

You can call us on 1300 886 423 or send us a message below

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